Reset Password issue

I was trying to sign into to my account but I forgot my password. I tried resetting it like 3 times and every time I click the link in the email it redirects me to the page where I have to put in my email again to reset my password. When I do that it continue to send the same email and when I click on the link it redirects back to the same page. It doesen't allow me to place a new password. I even copy pasted the link. How can I sign in?


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    Elizabeth Started the conversation

    I was trying to sign into to my account but I forgot my password. I tried resetting it like 3 times and every time I click the link in the email it redirects me to the page where I have to put in my email again to reset my password. When I do that it continue to send the same email and when I click on the link it redirects back to the same page. It doesen't allow me to place a new password. I even copy pasted the link. How can I sign in?